Inclusive Infrastructure: Assessing the Synergy Between Universal Design Facilities and Neurodiversity-Friendly Human Resource Management
Abstract
Background. Neurodiversity support requires inclusive workplaces combining physical Universal Design (UD) (e.g., sensory spaces) and neurodiversity-friendly HR practices (e.g., flexible schedules). However, the synergy between these infrastructure and procedural elements is largely underexplored.
Purpose. This research assesses the combined impact of UD features and neurodiversity-sensitive HR practices on neurodiverse employees, workplace inclusivity, and related outcomes.
Method. A mixed-methods approach using quantitative surveys and qualitative interviews was conducted across 25 organizations, involving both employees and HR managers.
Results. Integrating both UD facilities and neurodiversity-friendly HR practices significantly boosted employee satisfaction, engagement, and performance. This combination proved more effective than either factor alone, demonstrating a clear synergistic effect.
Conclusion. A holistic approach merging UD infrastructure and HR strategies is crucial for neurodiversity inclusion, enhancing employee well-being and productivity. These findings provide a framework for future research on workplace diversity
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Copyright (c) 2026 T.D Madingin Situmorang, Mohammad Ali Nugroho Ali Nugroho, Rina Marlina, Ahmad Faisol
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